Privacy Policy

1. Terms and Conditions

1.1. This privacy policy regulates the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller, Plinker OÜ, reg 11628411, (hereinafter referred to as the data processor).

1.2. The data subject in the context of this privacy policy is the client or any other natural person whose personal data is processed by the data processor.

1.3. The client in the context of this privacy policy is anyone who purchases or views goods or services (including accommodation) from the data processor's website.

1.4. The data processor adheres to the principles of data processing established by law, including processing personal data lawfully, fairly, and securely. The data processor is able to confirm that personal data has been processed in accordance with the requirements set forth in the legal acts.

2. Collection, Processing, and Storage of Personal Data

2.1. The personal data collected, processed, and stored by the data processor is gathered electronically, primarily through the website's data form, accommodation service platform, and email. This also includes instances when the client provides their data via telephone conversations.

2.2. By sharing their personal data, the data subject grants the data processor the right to collect, organize, use, and manage personal data for the purposes defined in this privacy policy, which the data subject provides directly or indirectly when purchasing goods or services from the data processor's website.

2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Intentionally providing false information is considered a violation of this privacy policy. The data subject is obligated to promptly inform the data processor of any changes to the provided data.

2.4. The data processor is not liable for any damage caused to the data subject or third parties as a result of the data subject providing false information.

3. Processing of Client Personal Data

3.1. The data processor may process the following personal data of the data subject:

3.1.1. First and last name;

3.1.2. Phone number;

3.1.3. E-post;

3.1.4. Any other data provided to the data processor (for example - additional services, duration of stay, number of people, etc.).

3.2. In addition to the above, the data processor has the right to collect data about the client that is available in public registers.

3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation.

a) The data subject has given consent to the processing of their personal data for one or more specific purposes;

b) The processing of personal data is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract;

c) The processing of personal data is necessary for compliance with a legal obligation to which the data controller is subject;

f) The processing of personal data is necessary for the purposes of the legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, particularly when the data subject is a child.

3.4. Processing of personal data according to the purpose of the processing:

3.4.1. Purpose of processing – security and safety

Maximum retention period of personal data – in accordance with the deadlines specified by law

3.4.2. Purpose of processing – order processing

Maximum retention period for personal data – 2 years.

3.4.3. Purpose of processing – marketing

Maximum retention period for personal data – 2 years.

3.5. The data controller has the right to share clients' personal data with third parties, such as authorized data processors, accountants, transport and courier companies, and payment service providers. The data controller is the responsible processor of personal data.

3.6. When processing and storing the personal data of the data subject, the data controller implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.7. The data controller retains the data of the data subjects depending on the purpose of processing, but no longer than 2 years.

4. Data Subject Rights

4.1. The data subject has the right to access their personal data and to be informed about its processing.

4.2. The data subject has the right to receive information about the processing of their personal data.

4.3. The data subject has the right to complete or rectify inaccurate data.

4.4. If the data controller processes the data subject's personal data based on the data subject's consent, the data subject has the right to withdraw consent at any time.

4.5. The data subject has the right to file a complaint with the Data Protection Inspectorate to protect their rights.

5. Final Provisions

5.1. These data protection terms have been drafted in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in relation to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Estonian Personal Data Protection Act, and the legislation of the Republic of Estonia and the European Union.

5.2. The data processor has the right to partially or completely amend these data protection terms, notifying data subjects of the changes through the website www.villadirhami.ee or by writing to info@villadirhami.ee.

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